AMNA GOLD & DIAMONDS

Privacy Policy

1.
What This Policy Covers
This Privacy Policy applies to https://www.amnagoldanddiamonds.com (the storefront) and https://app.amnagoldanddiamonds.com (the member app), together with the personal data we hold in our store records for your Gold Purchase Scheme account.
Under the Digital Personal Data Protection Act, 2023 (DPDP Act), AMNA Gold & Diamonds Jewellers is the Data Fiduciary — the entity responsible for how your personal data is collected, used, stored and protected.
2.
What We Collect
We collect only what is needed to run your scheme account:
- Your name, mobile number and address
- Your scheme account / customer number
- Your payment history (amounts, dates, payment mode, receipt numbers)
- Identity documents (such as PAN) only where the law requires them for a purchase
- Basic technical data (such as your device or browser type) needed to keep the site working
We do not collect or track anything else. We do not use advertising or behaviour-tracking cookies.
3.
How We Use It
Your data is used only to operate your scheme account and serve you at our store: sending your OTP for secure login, issuing receipts and payment confirmations, maintaining your scheme records, and contacting you only for service messages about your own account.
We will never use your data for unrelated purposes without asking you first.
4.
We Never Share or Sell Your Data
Your personal data is never sold, rented, traded or shared with any third party for advertising, marketing, research or any other commercial purpose. No one else ever sees it.
The only exception is disclosure required by law — for example, if a court or a statutory authority such as the Income Tax or GST department legally directs us to provide records.
5.
Secured on the Cloud
Your data is stored on secured, professionally managed cloud infrastructure. Access is protected with encryption in transit (HTTPS/TLS) and restricted to authorised store staff only.
If a personal data breach ever occurs, we will inform you and report it to the Data Protection Board of India as the DPDP Act requires.
6.
Service Providers We Rely On
To deliver OTPs, receipts and hosting, we depend on a small set of established providers (such as our cloud hosting platform and SMS/WhatsApp delivery service). They process your data only on our instructions to deliver these services — they receive no rights to use it for themselves, and they may not share or sell it.
7.
How Long We Keep It
We keep your data only as long as your scheme account is active and for the period required under applicable law for store, tax and audit records. After that, it is erased or anonymised in line with the DPDP Act.
8.
Your Rights As A Member
Under the DPDP Act, 2023, you have the right to:
- Access a summary of your personal data and what we do with it
- Have it corrected or completed
- Have it erased when it is no longer needed
- Nominate a person to exercise these rights on your behalf
- Withdraw your consent at any time
To exercise any of these rights, contact us using the details below.
9.
Grievance Redressal
If you have any question, complaint or request about your personal data, contact us:
AMNA Gold & Diamonds Jewellers
Pinto Complex, Near King Fancy, Moodbidre – 574227
Phone/WhatsApp: +91 98802 27436
We will acknowledge your grievance and work to resolve it within 7 working days, and at most within the time the DPDP Act allows.
10.
Children
Scheme accounts require adult contact details (a mobile number registered to the member or guardian). We do not knowingly process a child’s personal data and never direct advertisements or behaviour-tracking at children.
11.
Changes To This Policy
If we ever update this policy, the revised version will be posted on this page with a new date. Continuing to use the member app after a change means you accept the updated policy.
See also our scheme Terms & Conditions: https://www.amnagoldanddiamonds.com/customer-terms

Last updated: 22 October 2026

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